Deployment of the pathway is already live in 2 trusts and they have seen a self-discharge rate of between 6-22% of the total waiting list, depending on speciality and cohorts of patients awaiting surgery being scheduled for urgent review based on worsening clinical condition. Waiting List Management has started to see an acceleration for patient care based on their self-reported increasing need. From the patients who confirmed they still required an appointment, 47% of those patients reported this because their symptoms were worsening, this allows service to prioritise patients.
MyPathway provides ongoing remote clinical management of the waiting list ensuring that patients are included in their healthcare journey and it is not a simple case of reducing numbers on a waiting list. MyPathway’ Waiting List Management can be up and working within days and can work on a standalone basis. We can also offer IT or administrative support where needed to enable rapid, timely deployment of a working service on top of ‘Business as Usual’ operations, to minimise the support required from existing hospital staff.